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Best quality / price relation guaranteed
If our offer does not satisfy your expectations, you can: (1) ask for a lower cost travel program with a lower quality standard or (2) ask for a program with a higher standard of quality.
Street: San Miguel #77 altos entre Colón y Maceo, Santa Clara.
We are in the center of the city of Santa Clara, just 25 minutes from the international airport. 15 minutes from the Viazul terminal and 3 blocks from the Central Park. The hostel is on a second floor. It has 2 rooms with private bathroom each. One of the rooms has access to the balcony overlooking a central avenue of the city. The bathrooms have hot water 24 hours and excellent shower.
The rooms have modern air conditioning, mini fridge, clothes hanger, fan and night lamp. Each room has 2 comfortable beds, one double and one personal (capacity for three people). There is a common area with tables, breakfast, dinner, and cocktails prepared at the Bar can be enjoyed here. You can read, smoke and work with laptops. We offer services of: breakfast, lunch, dinner, snacks, parking, laundry and Wi Fi.
The following cancellation policy applies once you have paid for your reservation:
If you cancel your reservation before 31 days of your arrival, we will reimburse you for the amount paid. Less an administrative surcharge equivalent to 3% of this amount, with a minimum of 15 euros. If you cancel your reservation between 30 and 15 days prior to your arrival, we will reimburse you 50% of the amount. If you cancel your reservation within 14 days prior to your arrival date, no refund will be made. The penalty will be 100%.
In the event of unexpected departures that have not been previously negotiated with the Casa Particular, the client is penalized. Billing 100% of the amount paid for said service.
Special Note: More than two Adults in a room, is considered a Triple room. Each adult must pay a supplement of 5 CUC / Night. It is understood by clients all costs derived from transactions or bank transfers in the process of returning any amount.
All infants and children from 0 year to 12 years of age sharing a room with adults are considered free. No additional cost up to a total of 3 children per room accompanying 2 adults. Cots must be directly requested at the House, at no extra cost. In most Houses, there are no cribs available, and infants must share the bed with parents.