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If our offer does not satisfy your expectations, you can: (1) ask for a lower cost travel program with a lower quality standard or (2) ask for a program with a higher standard of quality.
St. 39 #5210 e/ 52 y 54
Hostal Serrano. Private house in Cienfuegos with two rooms for rent. This is a beautiful house that the family has preserved for several generations. The current hosts have conditioned the house to provide accommodation for foreign visitors passing through Cienfuegos. This offers the opportunity to get to know this local family more closely and learn about local customs and histories. The house has only one floor, it is not necessary to climb stairs to reach the rooms. It is of colonial style, with high prop and large arches on the walls, with original mosaics. There is a terrace with several tables and chairs. Breakfast and dinner services are available every day at moderate prices in addition to the cost of the rent. Two air-conditioned rooms for rent, also with fan, refrigerator, and private bathroom with hot and cold water. Both rooms are beautifully decorated, comfortable and private. Hostal Serrano is less than 100 meters away from Avenida del Prado, an extensive walkway with trees and benches to sit on. From here you can easily visit the most interesting sites around. We hope you enjoy your stay in this accommodation.
The following cancellation policy applies once you have paid for your reservation:
If you cancel your reservation before 31 days of your arrival, we will reimburse you for the amount paid. Less an administrative surcharge equivalent to 3% of this amount, with a minimum of 15 euros. If you cancel your reservation between 30 and 15 days prior to your arrival, we will reimburse you 50% of the amount. If you cancel your reservation within 14 days prior to your arrival date, no refund will be made. The penalty will be 100%.
In the event of unexpected departures that have not been previously negotiated with the Casa Particular, the client is penalized. Billing 100% of the amount paid for said service.
Special Note: More than two Adults in a room, is considered a Triple room. Each adult must pay a supplement of 5 CUC / Night. It is understood by clients all costs derived from transactions or bank transfers in the process of returning any amount.
All infants and children from 0 year to 12 years of age sharing a room with adults are considered free. No additional cost up to a total of 3 children per room accompanying 2 adults. Cots must be directly requested at the House, at no extra cost. In most Houses, there are no cribs available, and infants must share the bed with parents.